Horse Transport, Horsebox Hire, Self drive horsebox Hire, Horse Trailer hire

 

TERMS AND CONDITIONS 

TRAILER HIRE


These Terms & Conditions apply to the hire of any Trailer where it is towed by the Customer or the named person on these terms and conditions. By hiring a trailer from Horse Movers Ltd the Customer agrees to be bound by these Terms and Conditions.

1. Definitions:

1.1 The Company is Horse Movers Ltd, and shall include servants or agents and sub-contractors whom the Company has authorised and permitted to use under these conditions and whom meet all the requirements of the laws of England.

1.2 The Company isNOT a Common Carrier and only accepts goods for carriage under these conditions.

1.3 The “Customer” shall mean any person or business or other party who contracts the Company for any service including Self Drive Hire or Rental.

1.4 The “Contract” is the agreement between the Company and the Customer and includes these Terms and Conditions as set out and describe below.

1.5 These Terms and Conditions do not affect your statuary rights under English Law.

1.6 The terms Hire and Rental have the same meaning in these Terms and Conditions.

2. Payments and Charges for Services

2.1 Booking Charges

2.1.1 A deposit of £100 is required at the time of booking, if the booking is within 14 days of the rental date then the full amount must be paid at the time of booking. Bookings are not confirmed or guaranteed until the booking deposit has been paid

2.1.2 Bookings are not confirmed or guaranteed until the booking deposit or full amount of the rental cost if booking within 14 days of the rental has been paid.

2.2 Minimum Charges & Rental Periods

2.2.1 The Company has a minimum rental period of one day.

2.2.2 All charges for hiring of a trailer for self tow are based on full 24 hour periods. If the trailer is returned early or before the expiry of the rental agreed the Customer will be charged for the full contracted period.

2.2.3 Daily rental periods start at 18.00 when the trailer is collected from the Company’s depot and ends when the vehicle is returned at 18.00 the following day.

2.2.3.1 If the trailer is returned late, for whatever reason, a full day’s rental will be charged.

2.2.4 Weekend rental period start at 09.00 on Saturday when the trailer is collected and ends at 18.00 Sunday evening when returned.

2.2.4.1 If the trailer is not returned until Monday, for whatever reason, then a full day’s rental will be charged.

2.2.5 Weekly rental period start at 09.00 on the first day of the 5 day period and end at 18.00 on the fifth day.

2.2.5.1 If the trailer is not returned until the following day after the end of the rental period then a full day’s rental will be charged.

2.2.6 If the Customer wants the Company to deliver the trailer to a location other than the Company’s base then a charge of £1.00 per mile will be charged for the whole journey, with a minimum charge of £35 plus VAT.

2.2.7 Any extension of the hire period must be agreed in advance with the Company and may incur additional administration charges over and above the additional rental charges.

2.3 Payments

2.3.1 In the event that the start date of the contract is less than 14 days from the time of making the booking then the full hire cost and any deposits must be paid at the time of booking.

2.3.2 Failure to pay the deposit or any balances due will result in the booking fee being forfeited and the hire contract being cancelled.

2.3.3 For up-to-date scale of charges and price lists please visit the Company’s website www.horsemovers.co.uk or telephone 01489 505625. All trailer rentals must be paid for using a credit or debit card.

2.3.4 At no time does the ownership of the hired trailer pass to the Customer.

2.3.5 The customer gives the Company permission to make any charges for outstanding costs against the credit card used to secure the Damage and Loss Deposit.

2.3.6 VAT is not included in any of our prices (unless expressly describe as including VAT) and will be added at the prevailing rate of 15%.

2.4 Damage & Loss Deposit

2.4.1 Any damage, however caused, and to include kicking, bucking, chewing, biting or pushing to the trailer or equipment, other than fare wear and tear will be charged at a rate that will allow the damaged area or equipment to be returned to the condition prior to the contract.

2.4.2 A £300 Damage & Loss Deposit is required at the time of collection this MUST be secured against a credit or debit card.

2.4.2.1 The Damage and Loss Deposit will increase to £1000 if the horse/s that are to be transported are not insured.

2.4.3 The Customer will indemnify the Company against all and any damage however so caused to the trailer or any part of it or any third party and their belongings during the contract period which for this purpose is from when the trailer is collected until it is returned.

2.4.3.1 All equipment, fixtures and fitting including partitions, kick panels, doors, ramps, electrical equipment, mechanical equipment, any accessories.

2.4.4Any damage caused by the Customer, Customer’s horse/s, Customers representatives, family, friends or employees will be deducted in full from the damage and loss deposit. Should the damage or repair or cleaning cost be greater than the damage and loss deposit the Customer will be charged the full amount which will be charged to the Customer’s credit card.

2.4.5 Damage to the glass, tyres or towing equipment are not covered by the insurance and therefore the Customer is liable for the cost of repair or replacement of any of these items.

2.4.6 The Company reserves the right to take any monies owed by the Customer from the Customer’s credit card without further notice or authority being needed once the contract has been signed.

2.4.7 The Company shall have the right of general lien against the Customer if any monies or liabilities are not forthcoming at any time from the time the contract is signed until all monies owed are paid.

2.4.8 Below are some items that will be charged against the damage deposit: This is not an exhaustive list

· Repairs & Replacements of damaged items at full cost

· Trailer Interior cleaning £45

2.4.9 Any loss or damage must be notified to the Company immediately.

2.5 Deposit Refunds

2.5.1 Any deposits taken at the time of booking will be returned to the Customer within 5 days of the completion of the contract subject to no misuse, damage or any other reason that would require the Company to deduct monies from the deposit. Any deposit remaining after deductions will be returned to the Customer within 5 days of the completion of the necessary work.

3. Safety & Abuse

3.1 Safety

3.1.1 At all times safety of the Customer, the Customer’s representatives, family or staff working for the Customer and the employees of the Company and that of the horse/s is paramount. It is commended that any person involved in the loading, unloading or transporting of the horse/s should at all times wear the correct footwear, gloves and most importantly head protection.

3.2 Abuse

3.2.1 Horses Movers Ltd as the Company nor any of its agents, employees or any one else associated with the Company condones the use of violence to force a horse/s to load. If any such actions are proven the contract will be terminated and the offender will be reported to the relevant authorise.

4. Conditions of Rental

4.2 The Customer

4.2.1 The Customer must have a valid credit card which will be used to charge the Damage and Loss deposit against.

4.2.2 The Customer must be a UK resident

4.2.3 The Customer must hold a valid UK driving licence.

4.2.3.1 The Customer must produce both the photo card and the paper counterpart of the licence at the time of collection. These will be photocopied at the time of collection.

4.2.4 The Customer must be over 25 years of age

4.2.5 The Customer must produce 2 independent forms of identity which shows their current address. Acceptable documents must be dated within the previous 3 months and may include utility bills, bank or credit card statements.

4.2.6 The Customer has valid equine insurance policy for the horse/s that will be transported in the rental trailer.

4.2.7 The Customer must not have any previous convictions for alcohol or drug related traffic offences.

4.2.8 At no time shall the Customer use the trailer for anything other than carrying horses.

4.2.9 The Customer will not use the trailer for hire or reward or let any other person tow the trailer unless they are a named driver on the rental contract.

4.2.10 The Customer will return the trailer cleaned.

4.2.11 The Customer will be responsible for any fines for road traffic offences including parking and speeding fines.

4.2.12 Under no circumstance can any trailer hired from Horse Movers Ltd be taken out of the UK.

4.2.13 The driver of the towing vehicle MUST ensure that the vehicle used for towing is suitable and meets all the legal requirements for towing.

4.3 The Company will provide the Customer with;

4.3.1 a copy of these Terms and Conditions which constitute the legal rental agreement.

4.3.2 A wheel clamp which muct be secure on the vehicle when it is not connected to a vehicle.

4.3.3 The appropriate keys to the trailer and wheel clamp.

4.4 If circumstances or events beyond the Company’s control cause delays or stop the Company supplying the trailer the Company cannot be held liable for any financial loss incurred by the Customer or any other person.

4.4.1 Any deposits will be refunded in full if the Company are unable to supply a vehicle due to circumstances or events beyond their control.

4.5 The Company reserves the right to change the Terms and Conditions of hire and its pricing structure at any time without written notice. The Company further reserves the right to decline hiring trailers to individuals or Company’s at its own discretion.

5. Horse’s

5.1 Unless the horse/s to be transported is registered with a breed society or other recognised equine authority which excludes the need for a passport the Customer is required by law to transport the horse/s with their passport.

5.2 The Customer is responsible for the safety, health and welfare of the horse/s being transported and any passengers being carried.

6. Trailer and Possessions Theft

6.1 In the event of the trailer being stolen or theft of possessions the Customer MUST immediately notify the Police.

6.1.1 The Customer must obtain a Police Crime Reference Number

6.2 In the event of the vehicle being stolen the Customer must contact the Company and notify them of the circumstances and give the Company the Crime Reference Number.

6.3 If horse/s where onboard at the time of the theft the Customer should notify the owners of the horse, if they are not the owner, and notify their insurance Company.

6.4 If the Customer left the trailer unsecured and unattended then they will be responsible for the full replacement cost of the trailer and the value of any business lost by the Company.

6.5It is recommended that the Customer has their own insurance to cover for the loss or theft of their own equipment, personal possessions, horses and any liabilities they may incur during the hire contract. The Company does NOT offer any insurance or accept any liability for any personal possession or horse/s being transported.

7. Insurance

7.1 The trailers are NOT insured, as generally insurance for trailer hire is not available. Therefore any damage to the trailer or loss of the trailer must be met by the hirers vehicle insurance. It is recommended that the hirer confirms with their insurer that they and the vehicle being used is insured to tow.

7.2 Any personal possessions or equipment carried on or within the trailer is the sole responsibility of the Customer. No claim for damage or loss however caused will be made against the Company, agents or representatives of the Company or any employees of the Company.

7.3 Customers are advised to arrange their own personal and horse insurance in case of injury or loss of their horse/s or personal effects.

7.4 The Company’s insurancedoes notcover the Customer for any loss or damage to personal possessions or loss, injury or death to the horse/s being transported. The Company, its agents or employees do not accept any responsibility or liability for the loss, damage, injury or death however this may be caused for the Customer’s personal possessions or horse/s.

7.5The client shall fully indemnify the Company, its agents, directors, associates, or employees for any loss, damage, death or injury to personal goods, possessions, third party claims, horses, other animals and claims made outside or not covered by the Company insurance policy for the vehicle whilst on hire.

9. Breakdown, Accident & Delays

9.1 Whilst every effort is taken to minimise the chance of breakdown or accident during the contract period, if such an event should happen then it is the customers responsibility to resolve the problem and arrange for the trailer to be returned to Horse Movers Depot.

9.1.2 The Company cannot be held liable for any delays, curtailment of journey, or any costs or losses incurred by the Customer due to breakdown, accident or delays however they may be caused.

9.2 The Company cannot be held responsible for stabling costs or accommodation costs or for any other costs incurred by the Customer or any other person due to a breakdown, accident or delay.

9.3 If an accident occurs during the hire period the Customer must notify the police and the Company immediately.

9.4 The Customer must complete an accident notification form and where possible take any photographic/video evidence and return along with the accident notification form as soon as possible after the accident.

9.5Any essential equipment that is found to be faulty during the hire period such as lights, indicators or locks, can be repaired by a garage on route. The Customer should get a VAT receipt to be able to reclaim the cost of the repair. If the value of the repair is over £35 then the Customer must again authorisation from the Company before the repair.

9.6 Any non essential faults should be notified to the Company when returning the trailer.

10. Care & Custody of the vehicle

10.1 Skip out the horse area prior to the return journey for the safety of the horse. Clean out the stalled area prior to returning the trailer.

10.2 The vehicle can carry a maximum of 2 horse/s, it is the Customers sole responsibility to ensure that the cargo, including the horse/s. tack, luggage, supplies, food stuff and passengers does not exceed the maximum laden weight.

13. Parking

13.1 The Customer may park their car at the Company’s depot during the rental period but the Company has no liability, responsibility or risk relating to the vehicle. The Customer accepts all responsibility for their own vehicle.

14. Data Protection Act (S) 1998

14.1 The Company, its agents, directors or employees may hold and process by computer or any other means the information supplied by the Customer in relationship with the rental of the vehicle.

14.2 Any information given by the Customer to the Company will only be used by the Company and will not be shared with any third party, other than the credit card Company for purpose of transacting payments.

14.3 The Company may use the Customer’s information to inform the Customer about offers, new services and other relevant details.

I have read and agree to abide by all the Terms and Conditions as stated above.

Customers Full Name (Printed)

_________________________________________________

Customers Full Name (Signed)

_________________________________________________

Date:_______________________

Testimonials

"you may remember you moved them before from West Sussex to near Romsey for me - you were very kind and patient."

Jane 

"thank you for your help and support, you made a traumatic day easier to deal with"

Mrs Hill 

"it was a joy to move my horse myself in ur little horsebox, thank you for taking the time to take me for a test drive"

Liz M

"Thank you for all your help at the event, we have never had a driver before who helps groom, tack up and buys the coffee!"

Rach and Sara

"I was so worried about loading my horse after all the problems but you were brill, so calm and patient, thanks so much"

Edward

"We used you because of your Monty Roberts training and it paid off, you were a bit more expensive but your worth every penny"

See you again Jane T

"Thank you for coming out and rescuing our horses in the middle of the night"

Mr G Hariss