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TERMS AND
CONDITIONS
TRAILER
HIRE
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These Terms & Conditions apply to the hire of any
Trailer where it is towed by the Customer or the named person on these terms and conditions. By
hiring a trailer from Horse Movers Ltd the Customer agrees
to be bound by these Terms and Conditions.
1. Definitions:
1.1 The Company is Horse Movers Ltd, and shall include
servants or agents and sub-contractors whom the Company has authorised and permitted
to use under these conditions and whom meet all the requirements of the
laws of England.
1.2 The Company isNOT a Common Carrier and only accepts goods for carriage
under these conditions.
1.3 The “Customer” shall mean any person or business or
other party who contracts the Company for any service including Self Drive Hire or
Rental.
1.4 The “Contract” is the agreement between the Company
and the Customer and includes these Terms and Conditions as set out and describe
below.
1.5 These Terms and Conditions do not affect your statuary
rights under English Law.
1.6 The terms Hire and Rental have the same meaning in
these Terms and Conditions.
2. Payments and Charges for
Services
2.1 Booking Charges
2.1.1 A deposit of £100 is required at the time of booking,
if the booking is within 14 days of the rental date then the full amount must be paid
at the time of booking. Bookings are not confirmed or
guaranteed until the booking deposit has been paid
2.1.2
Bookings are not confirmed or guaranteed until the
booking deposit or full amount of the rental cost if booking within 14 days of the rental has
been paid.
2.2 Minimum Charges & Rental
Periods
2.2.1 The Company has a minimum rental period of one
day.
2.2.2
All charges for hiring of a trailer for self tow are
based on full 24 hour periods. If the trailer is returned early or before the expiry of the
rental agreed the Customer will be charged for the
full contracted period.
2.2.3
Daily rental periods start at 18.00 when the trailer
is collected from the Company’s depot and ends when the vehicle is returned at 18.00
the following day.
2.2.3.1
If the trailer is returned late, for whatever
reason, a full day’s rental will be charged.
2.2.4
Weekend rental period start at 09.00 on Saturday when
the trailer is collected and ends at 18.00 Sunday evening when returned.
2.2.4.1
If the trailer is not returned until Monday, for
whatever reason, then a full day’s rental will be charged.
2.2.5
Weekly rental period start at 09.00 on the first day
of the 5 day period and end at 18.00 on the fifth day.
2.2.5.1
If the trailer is not returned until the following
day after the end of the rental period then a full day’s rental will be
charged.
2.2.6
If the Customer wants the Company to deliver the
trailer to a location other than the Company’s base then a charge of £1.00 per mile will
be charged for the whole journey, with a minimum
charge of £35 plus VAT.
2.2.7
Any extension of the hire period must be agreed in
advance with the Company and may incur additional administration charges over and
above the additional rental charges.
2.3 Payments
2.3.1 In the event that the start date of the contract is
less than 14 days from the time of making the booking then the full hire cost and
any deposits must be paid at the time of
booking.
2.3.2
Failure to pay the deposit or any balances due will
result in the booking fee being forfeited and the hire contract being cancelled.
2.3.3
For up-to-date scale of charges and price lists please
visit the Company’s website www.horsemovers.co.uk
or telephone 01489 505625. All
trailer rentals must be paid for using a credit or debit card.
2.3.4
At no time does the ownership of the hired trailer
pass to the Customer.
2.3.5
The customer gives the Company permission to make any
charges for outstanding costs against the credit card used to secure the Damage
and Loss Deposit.
2.4 Damage & Loss
Deposit
2.4.1 Any damage, however caused, and to include kicking,
bucking, chewing, biting or pushing to the trailer or equipment, other than fare
wear and tear will be charged at a rate that will
allow the damaged area or equipment to be returned to the condition prior to the contract.
2.4.2
A £300 Damage & Loss Deposit is required at the
time of collection this MUST be secured against a credit or debit card.
2.4.2.1
The Damage and Loss Deposit will increase to £1000
if the horse/s that are to be transported are not insured.
2.4.3
The Customer will indemnify the Company against all
and any damage however so caused to the trailer or any part of it or any third party
and their belongings during the contract period which
for this purpose is from when the trailer is collected until it is returned.
2.4.3.1
All equipment, fixtures and fitting including
partitions, kick panels, doors, ramps, electrical equipment, mechanical
equipment, any accessories.
2.4.4Any damage caused by the Customer, Customer’s horse/s,
Customers representatives, family, friends or employees will be deducted in full
from the damage and loss deposit. Should the damage or repair or cleaning
cost be greater than the damage and loss deposit the Customer will be charged the full amount which will be charged to the Customer’s credit card.
2.4.5
Damage to the glass, tyres or towing equipment are not
covered by the insurance and therefore the Customer is liable for the cost of repair
or replacement of any of these items.
2.4.6
The Company reserves the right to take any monies owed
by the Customer from the Customer’s credit card without further notice or authority
being needed once the contract has been signed.
2.4.7
The Company shall have the right of general lien
against the Customer if any monies or liabilities are not forthcoming at any time from
the time the contract is signed until all monies owed
are paid.
2.4.8
Below are some items that will be charged against the
damage deposit: This is not an exhaustive list
· Repairs & Replacements of
damaged items at full cost
· Trailer Interior cleaning
£45
2.4.9
Any loss or damage must be notified to the Company
immediately.
2.5 Deposit
Refunds
2.5.1 Any deposits taken at the time of booking will be
returned to the Customer within 5 days of the completion of the contract subject to
no misuse, damage or any other reason that would
require the Company to deduct monies from the deposit. Any deposit remaining after deductions will
be returned to the Customer within 5 days of the completion of the
necessary work.
3. Safety &
Abuse
3.1 Safety
3.1.1 At all times safety of the Customer, the
Customer’s representatives, family or staff working for the Customer and the employees of
the Company and that of the horse/s is paramount.
It is commended that any person involved in the loading, unloading or transporting of the
horse/s should at all times wear the correct footwear, gloves
and most importantly head protection.
3.2 Abuse
3.2.1
Horses Movers Ltd as the Company nor any of its
agents, employees or any one else associated with the Company condones the use
of violence to force a horse/s to load. If any
such actions are proven the contract will be terminated and the offender will be reported to the
relevant authorise.
4. Conditions of
Rental
4.2 The Customer
4.2.1 The Customer must have a valid credit card which
will be used to charge the Damage and Loss deposit against.
4.2.2
The Customer must be a UK
resident
4.2.3
The Customer must hold a valid UK driving
licence.
4.2.3.1
The Customer must produce both the photo card
and the paper counterpart of the licence at the time of collection. These will
be photocopied at the time of
collection.
4.2.4
The Customer must be over 25 years of
age
4.2.5
The Customer must produce 2 independent forms of
identity which shows their current address. Acceptable documents must be dated
within the previous 3 months and may include
utility bills, bank or credit card statements.
4.2.6
The Customer has valid equine insurance policy for
the horse/s that will be transported in the rental trailer.
4.2.7
The Customer must not have any previous
convictions for alcohol or drug related traffic offences.
4.2.8
At no time shall the Customer use the trailer for
anything other than carrying horses.
4.2.9
The Customer will not use the trailer for hire or
reward or let any other person tow the trailer unless they are a named driver on the
rental contract.
4.2.10
The Customer will return the trailer
cleaned.
4.2.11
The Customer will be responsible for any fines
for road traffic offences including parking and speeding fines.
4.2.12
Under no circumstance can any trailer hired
from Horse Movers Ltd be taken out of the UK.
4.2.13
The driver of the towing vehicle MUST ensure
that the vehicle used for towing is suitable and meets all the legal requirements for
towing.
4.3 The Company will provide the
Customer with;
4.3.1 a copy of these Terms and Conditions which
constitute the legal rental agreement.
4.3.2 A wheel clamp which muct be
secure on the vehicle when it is not connected to a vehicle.
4.3.3 The appropriate keys to the
trailer and wheel clamp.
4.4 If circumstances or events beyond the Company’s
control cause delays or stop the Company supplying the trailer the Company cannot be held
liable for any financial loss incurred by the Customer
or any other person.
4.4.1 Any deposits will be refunded in full if the
Company are unable to supply a vehicle due to circumstances or events beyond their
control.
4.5 The Company reserves the right to change the Terms and
Conditions of hire and its pricing structure at any time without written notice. The
Company further reserves the right to decline hiring trailers to
individuals or Company’s at its own discretion.
5. Horse’s
5.1 Unless the horse/s to be transported is registered
with a breed society or other recognised equine authority which excludes the need for
a passport the Customer is required by law to
transport the horse/s with their passport.
5.2 The Customer is responsible for the safety, health and
welfare of the horse/s being transported and any passengers being carried.
6. Trailer and Possessions
Theft
6.1 In the event of the trailer being stolen or theft of
possessions the Customer MUST immediately notify the Police.
6.1.1
The Customer must obtain a Police Crime Reference
Number
6.2 In the event of the vehicle being stolen the Customer
must contact the Company and notify them of the circumstances and give the Company
the Crime Reference Number.
6.3 If horse/s where onboard at the time of the theft the
Customer should notify the owners of the horse, if they are not the owner, and notify
their insurance Company.
6.4 If the Customer will be responsible for the full
replacement cost of the trailer and the value of any
business lost by the Company.
6.5 It is recommended that the Customer has their own
insurance to cover for the loss or theft of their own equipment, personal possessions,
horses and any liabilities they may incur during the
hire contract. The Company does NOT offer any insurance or accept any liability for any personal
possession or horse/s being transported.
7. Insurance
7.1 The trailers are NOT insured, as generally insurance
for trailer hire is not available. Therefore any damage to the trailer or loss of the
trailer must be met by the hirers vehicle insurance.
It is recommended that the hirer confirms with their insurer that they and the vehicle being used
is insured to tow.
7.2 Any personal possessions or equipment carried on or
within the trailer is the sole responsibility of the Customer. No claim for damage or
loss however caused will be made against the Company,
agents or representatives of the Company or any employees of the Company.
7.3 Customers are advised to arrange their own personal
and horse insurance in case of injury or loss of their horse/s or personal
effects.
7.4 The Company’s insurance
does not cover the Customer for any loss or damage to personal
possessions or loss, injury or death to the horse/s being transported. The Company, its agents or employees do not accept any
responsibility or liability for the loss, damage, injury or death however this may be caused for the Customer’s personal possessions or horse/s.
7.5 The client shall fully indemnify the Company, its
agents, directors, associates, or employees for any loss, damage, death or injury to
personal goods, possessions, third party claims,
horses, other animals and claims made outside or not covered by the Company insurance policy for
the vehicle whilst on hire.
9. Breakdown, Accident &
Delays
9.1 Whilst every effort is taken to minimise the chance of
breakdown or accident during the contract period, if such an event should happen then
it is the customers responsibility to resolve the
problem and arrange for the trailer to be returned to Horse Movers Depot.
9.1.2
The Company cannot be held liable for any delays,
curtailment of journey, or any costs or losses incurred by the Customer due to
breakdown, accident or delays however they may be
caused.
9.2 The Company cannot be held responsible for stabling
costs or accommodation costs or for any other costs incurred by the Customer or any
other person due to a breakdown, accident or
delay.
9.3 If an accident occurs during the hire period the
Customer must notify the police and the Company immediately.
9.4 The Customer must complete an accident notification
form and where possible take any photographic/video evidence and return along with
the accident notification form as soon as possible
after the accident.
9.5 Any essential equipment that is found to be faulty
during the hire period such as lights, indicators or locks, can be repaired by a garage
on route. The Customer should get a VAT receipt to be
able to reclaim the cost of the repair. If the value of the repair is over £35 then the Customer
must again authorisation from the Company before the repair.
9.6 Any non essential faults should be notified to the
Company when returning the trailer.
10. Care & Custody of the
vehicle
10.1 Skip out the horse area prior to the return journey
for the safety of the horse. Clean out the stalled area prior to returning the
trailer.
10.2 The vehicle can carry a maximum of 2 horse/s, it is
the Customers sole responsibility to ensure that the cargo, including the horse/s.
tack, luggage, supplies, food stuff and passengers
does not exceed the maximum laden weight.
13. Parking
13.1 The Customer may park their car at the Company’s depot
during the rental period but the Company has no liability, responsibility or risk
relating to the vehicle. The Customer accepts all responsibility for their
own vehicle.
14. Data Protection Act (S)
1998
14.1 The Company, its agents, directors or employees may
hold and process by computer or any other means the information supplied by the
Customer in relationship with the rental of the vehicle.
14.2 Any information given by the Customer to the Company
will only be used by the Company and will not be shared with any third party, other
than the credit card Company for purpose of transacting
payments.
14.3 The Company may use the Customer’s information to
inform the Customer about offers, new services and other relevant details.
I have read and agree to abide by all the Terms and
Conditions as stated above.
Customers Full Name (Printed)
_________________________________________________
Customers Full Name (Signed)
_________________________________________________
Date:_______________________
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